One Account unavailable
We’re working to resolve the problems with the One Account as quickly as possible. Apologies for any inconvenience.
Abandoned vehicle removal
We aim to remove vehicles that are abandoned in Hackney as soon as is legally possible. There are different procedures for removal based on the vehicle’s condition and location.
If you report an abandoned vehicle, we will investigate within 5 days of receiving the complaint. It will then take a minimum of 4 weeks to remove and dispose of it (unless it is burnt out).
The following will usually indicate that a vehicle has been abandoned:
- not moved for a long period of time
- rusty brake discs
- flat tyres/broken windows
- being burnt out
- general condition of deterioration
Untaxed vehicles should be reported directly to the DVLA as we no longer deal with them.
Report an abandoned vehicle
You can also contact us by telephone or email.
Please provide as must information as possible, ie the vehicle’s exact location, the make and model and registration number.
Claiming an abandoned vehicle
If your vehicle has been ticketed as an abandoned vehicle, you can claim it by contacting us using the details below within the notice period. If you fail to do so, the vehicle will be removed and destroyed. If you are unable to contact us, please do remove your vehicle from the location to prevent it being removed and destroyed.
Report an untaxed vehicle
Hackney Car Pound operation hours
Monday to Friday 8am – 5pm.
Saturday and Sunday – closed.
If your car has been removed, please call TRACE on 0300 077 0100 for advice on where your vehicle has been moved to.
Disposal of an unwanted vehicle
If you have a vehicle you no longer require and would like it to be disposed of, we offer a free removal and disposal service for Hackney residents.