We offer a walk in service at Hackney Registration Service, Hackney Service Centre, 1 Hillman Street, Hackney, E8 1DY, on:
- Mondays (excluding bank holidays) 9am – 11.30am
- Tuesdays 9am – 11.30am
- Wednesdays – closed
- Thursdays 9am – 11.30am
- Fridays – closed
- demand for this service is extremely high
- Each walk in service can accommodate a maximum of 25 applicants and is offered on a first come first served basis – you won’t be seen if you arrive after we’ve reached full capacity
- if you are given a ticket to be seen, you could be waiting up to three hours before you are called
There are other offices offering the EU Settlement Service on an appointment basis. The boroughs closest to Hackney offering this service include Camden, Islington, Tower Hamlets, Waltham Forest and Southwark. We apologise for any inconvenience.
During the appointment you will need to
Provide verification of identity
This document will be electronically scanned and verified for you. Please bring to your appointment:
- EU citizens – a valid biometric passport. The scan will confirm your identity so that you’ll be able to make an application for settled status. We don’t keep your ID document and in most cases you’ll not be asked to send your passport anywhere else during the application
- non-EU citizen family member – please see the settlement scheme eligibility requirements to see which ID document you need to provide
Provide a valid mobile telephone number
We need to send you an SMS text generated pin number during the appointment in order to proceed.
Provide a valid email address
Once submitted, an email with instructions on how to complete your application will be sent to the email address you provide. You’ll then complete your application yourself at a later time in line with the guidance provided on the email from UK Visas and Immigration (UKVI).
The cost to attend an EU settlement service appointment is £14 (including VAT) for non-residents.
If you are a resident of Hackney you won’t be charged for the appointment, but you must bring proof of your address, such as a recent council tax bill, bank statement or utility bill.
Using the EU settlement service doesn’t guarantee the success of your application.
The service is only for verifying your identity and staff will not be able to offer any broad advice on the scheme or specific advice on your personal circumstances.
The Home Office may also request original documents (including your passport) if necessary.